Mozilla Thunderbird (Developed by the Mozilla
Foundation) is an email client capable of handling a wide array of
email protocols and is a useful tool for managing your email, contacts, calendar
and RSS feeds. There are several different versions available including a
portable edition you can take with you on a USB stick. This document will assist
you with setting your your Freestart e-mail account within Mozilla Thunderbird
2.
Please note that this version of Thunderbird is out of date and no longer supported. Please upgrade to the latest version and follow the instructions at this link:
Setting up Thunderbird 3+
1. On the Tools menu, click Account
Settings.
*Note - if this cannot be located in the Tools menu, then you will need to click on Edit instead.
2. On the bottom left of the new dialog click
"Add Account"
3. Select "Email Account" and press Next.
4. Enter your name & email address where
requested and press Next.
5. Ensure that the server type is set to POP3
and enter "mail.YOUR-DOMAIN-NAME" as your incoming mail server, click Next.
If you have multiple accounts active it is advisable to un-check "Use Global
Inbox" as each account will then have its own inbox within Thunderbird.
Otherwise this can be left as default.
6. Where prompted enter your email address as
the Incoming Username, click Next.
7. Enter your email address again as the
Account Name (This is usually done by default.) Click Next.
8. Click Finish when prompted.
9. Once back on the Account Settings dialog,
click "Outgoing Server (SMTP)"
10. Click "Add" on the top right of the dialog.
11. Enter "mail.YOUR-DOMAIN-NAME" as both the Description and also the server name.
12. Ensure that the account requires the user of your username & also enter your
email address before clicking OK. You must also ensure that "Use secure
connection:" is set to "No" as our server does not support SSL or other
encryption methods.
*Note - if you obtain Internet access through Orange or any mobile ISP (via a USB dongle or mobile connection), you will need to enter your ISP's Outgoing (SMTP) server instead. You may need to contact your ISP for this information directly.
13. Once the mail server is added to
Thunderbird, you must then select the account details by highlighting the email
account within the list of available accounts in Thunderbird 2.
14. Ensure that the outgoing server you have
recently added is manually selected in the "Outgoing Server (SMTP)" field.
This ensures that the account will always reply using itself and not any
alternatives you may already have access to via your ISP or other accounts.
*PLEASE NOTE:
We do not primarily provide support for any non-Freestart branded applications. Use of Mozilla Thunderbird is entirely at your own choice and, whilst we may be able to reference the required login/server information, we cannot always provide optimal support regarding troubleshooting/tutorials for this application via our telephone support line. Please refer to Mozillas website/troubleshooter for further help with the application.
