Support Center » Knowledgebase » Website Control Panel » Forgotten / Changing your Control Panel Login Details
 Forgotten / Changing your Control Panel Login Details

If you have forgotten your current control panel login details, there are several available methods of revealing this information:

We primarily recommend that you visit our online tool which is available by clicking here.

Alternatively you can contact our support department through email at or place a ticket by clicking here. Before we can disclose any login details, please ensure you are emailing from the primary contact email address we hold on your account and supply us with the domain name require the login details for. We will never provide login details over the telephone unless your credentials have been verified.

Changing Your Login Details

For security reasons we currently do not reveal or support modification of the primary website credentials within the control panel. You can contact us on the email address or submit a ticket as outlined above. We will require you to provide the current login details for your website along with the necessary amended user name and/or password you wish to use in the place of your current ones. We will only accept this request from the primary account holder or someone who has been authorised by the account holder on file.

Article Details
Article ID: 150
Created On: 12 Sep 2008 01:02 PM

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